October 21, 2005
Re: Carolyn Goss
We would like to take this opportunity to comment on our dealings with your employee, Carolyn Goss who serviced our account in Mattituck this past season.
Ms. Goss was extremely informative, courteous and always a pleasure to work with. She never failed to immediately respond to our calls and always ‘went the extra mile’ in her service- in today’s world, a refreshing experience. We look forward to working with her again, next summer.
Very truly yours,
20 October 2005
Dear Mr. Wysoczanski,
I’d like you to know that my experience of buying a spa with your company has been a truly exceptional one. Karen in sales handled each custom concern that I had with remarkable ingenuity and efficiency. Your delivery team was courteous and skilled beyond my expectations. Michael followed through with an impeccable installation of a spa cover and instructed me with patience how to use the spa. Carol Anne has set up appointments and met all of my needs in a friendly and responsive manner. I cannot remember ever making an addition to my home that was so successful in every way. I recommend Islandia Pools to anyone who is considering buying and installing a spa or a pool.
With Gratitude, I Remain, Sincerely,
July 6, 2004
I just wanted to take a moment to thank you for your
excellent customer service. Jenette and I have been impressed
with your responsiveness and hands on commitment throughout
the process of building our pool. You were readily available to
answer questions and make adjustments and or corrections, which
we greatly appreciate. Your staff in the office and on-site have been
exceptional. They have been kind and patient with our various
questions and requests. It’s refreshing to work with people who
make customer care and quality a priority.
Thank you again,
June 1, 2004
Thanks again for your help this past weekend in getting
the heater working – you are always reliable and if you ever need
a reference please have anyone call me.